1. Acceptance of Terms
By accessing and using Galaxy Collectible (wwetoysusstore.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our website.
2. About Galaxy Collectible
Galaxy Collectible specializes in premium collectible items including but not limited to:
- DC Comics merchandise
- Funko Pops
- Lego sets
- Marvel collectibles
- Star Wars items
- TMNT products
- Transformers figures
We cater to serious collectors who value mint-condition items and collector-grade packaging.
3. User Accounts and Responsibilities
3.1 Account Creation
When creating an account with Galaxy Collectible, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
3.2 User Obligations
As a user, you agree not to:
- Use the website for any illegal purpose
- Attempt to gain unauthorized access to any part of the website
- Interfere with the proper working of the website
- Use any automated means to access the website without our permission
4. Products and Services
4.1 Product Description
We strive to accurately describe all collectibles on our website. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
4.2 Collectible Condition
All items are sold as described. We take great care in:
- Using collector-grade packaging for protection
- Ensuring items are in mint condition when shipped
- Providing accurate descriptions of item condition
4.3 Availability
All collectibles are subject to availability. We reserve the right to discontinue any products at any time.
5. Orders and Payment Terms
5.1 Order Process
Order processing includes:
- Order verification
- Fraud screening
- Payment processing
- Order fulfillment within 1-2 business days after payment confirmation
5.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
5.3 Pricing
All prices are listed in US dollars. We reserve the right to change prices at any time without notice.
6. Shipping and Delivery
6.1 Shipping Methods
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)
6.2 Shipping Regions
We ship worldwide except to Asia and some remote regions. Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.
6.3 Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped.
7. Returns and Exchanges
7.1 Return Timeframe
We accept returns and exchanges within 15 days from the date you receive your items.
7.2 Return Conditions
To be eligible for return or exchange, items must:
- Be in original, unopened packaging
- Have all original tags and labels attached
- Be in resalable condition (no damage, wear, or alterations)
- Include all original accessories and documentation
- Be accompanied by the original packing slip or order confirmation
7.3 Non-Returnable Items
The following cannot be returned or exchanged:
- Opened Funko Pops (due to potential box damage and value preservation)
- Assembled Lego sets (once built, sets cannot be resold as new)
- Items with removed security seals or tags
- Personalized or custom orders
- Clearance or final sale items
7.4 Return Process
Our return process involves four simple steps:
- Request authorization from our Collector-Care team
- Receive return instructions and authorization number
- Ship your return with proper documentation
- Wait for processing and refund (3-5 business days after receipt)
8. Refund Policy
8.1 Refund Timeline
- Credit/Debit Cards: 5-10 business days after processing
- PayPal: 3-5 business days after processing
- JCB: 5-10 business days after processing
8.2 Shipping Cost Refunds
Original shipping costs are non-refundable unless the return is due to our error. Return shipping is the customer’s responsibility unless due to our error.
9. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Galaxy Collectible or our licensors and is protected by international copyright and trademark laws.
10. Limitation of Liability
Galaxy Collectible shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or our products.
11. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Oregon, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on the website with an updated “Last Updated” date.
14. Contact Information
Galaxy Collectible
602 Franklee Lane
Portland, US 97205
Email: [email protected]
Response Time: Within 2 business days
